- Black Hills Harley Davidson -

Knology’s telecommunication capabilities made it possible for Black Hills Harley Davidson to expand their business before their most profitable time of year, the Sturgis Rally 2005.

In June 2005, Jim Burgess, owner of Black Hills Harley Davidson, wished to expand his business to Sturgis and the Buffalo Chip Campground. The campground, which is located outside of Sturgis, did not have broadband capabilities. In order to make this happen, Knology employees visited the campground and met with Burgess and the Buffalo Chip owners. In less than five weeks Knology provided Burgess with phone and Internet capabilities to run a full-service retail store from the campground.

“This couldn’t have been done with a company located outside of Rapid City,” said Burgess.

Knology’s world class high-speed broadband, multi-line business services and local employees made it possible for Burgess to conduct business as if he were at his main store, located in Rapid City. Burgess was able to set up a scaled-down version of his Rapid City Harley Davidson with a large fiber connection which was placed from Sturgis to the new Buffalo Chip store. Because of that fiber, Harley Davidson was able to attain a 90 point sale at one time. “This incredible number is more than Wal-Mart attains at one time,” said Burgess.

“The employees are more responsive to my communication needs than any other company. My needs are always changing, and I am always taken care of,” Burgess said. “I require a local company with the communication capabilities of Knology, because my network is so complex, I can only think of a few that are more complex in the area. I couldn’t do what I do without them.”